In very basic terms we totally respect your personal information and we will only ever ask you for what information we really need from you. We will look after it in the same way we would want and expect our data to be looked after, i.e. keeping it secure. We will only share it with others where we need their help to deliver our service to you (such as our professional printing laboratory who may need your name and address to post out your purchases). Be assured that we will never share your information in any other circumstances – nor will we sell it on elsewhere!

Here Are More Details. Ruff Mutt Pawtraits takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using Ruff Mutt Pawtraits you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data then please contact Stephen Young, the Data Protection Officer at

The Data We Collect As A Data Controller.  We collect a variety of data in order to deliver the services which we offer and we will manage your personal data transparently, fairly and securely. We may ask you to provide us with the following data – First & Last Name / Address / Postcode, Telephone Number(s) & Email Address. We will also record a date of birth for all persons we photograph under the age of 13 and we will require the parent or a legal guardian to consent to the photography.Obviously being a photographic business, we also create and manage images as per the contractual agreement(s).

We use the above data to deliver our service to you, for marketing purposes & to personalise your experience. We collect this data on the following lawful basis, that you have provided consent for us to do so, to arrange or fulfil a Contract and/or to meet a legal obligation other than a Contract.

Cookies. When you visit our website, the website will collect Cookies. These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us deliver our service to you.

Which Third Parties Do We Share Personal Data With? We share personal data with the following third parties:

Our Printing Lab/s. (Data is not transferred outside of the European Economic Area).

Back Up Provider. (Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield).

Website Hosting Company. (Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield).

There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if we are required to do so by law, to protect the life of an individual, or to comply with any valid legal process, government request, rule or regulation.

Why Do we Share Your Personal Data With The Above?

We share your data in order to deliver our service to you, for marketing purposes & to personalise your experience. 

How Do we Keep Your Personal Data secure?

We keep your data secure by utilising current anti-virus software and utilising a secure on-line backup service. In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body within 72 hours and, if your personal data were involved in the breach, we will also inform you. 

Changes To Our Privacy Policy & Control.

Changes may be made to this privacy policy from time to time. If changes are made this will be reflected by the change of date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy.

You Have The Following Rights.  

The right to be informed about the collection and use of your personal data • - the right of access to your personal data and any supplementary information • - the right to have any errors in your personal data rectified • - the right to have your personal data erased • - the right to block or suppressing the processing of your personal data • - the right to move, copy or transfer your personal data from one IT environment to another. • - the right to object to processing of your personal data in certain circumstances, and • - rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

We also give you the option to manage your data via: Email and/or Telephone.

While we do not hold personal data any longer than we need to. The duration will depend on your relationship with us and whether it is ongoing. We may keep some of your personal data for up to 7 years after our working contract with you has finished for Tax legislation purposes.

November 2019.